September 25, 2026
One of the most valuable resources in any organization is not found in a report or spreadsheet. It is found in the feedback we receive from our team members. Employees are on the front lines every day. Because of that, they have unique insight into what is working well and where we can improve.
At The Fremont Senior Living, creating a culture where employees feel heard matters deeply. It helps improve retention, strengthen engagement, and support informed business decisions.
When employees know their opinions matter, they are more likely to feel valued and respected. They are also more likely to stay engaged in their work, take ownership, and remain committed.
Employees who believe their voices are heard are more likely to stay. This can reduce turnover and help create a stable, positive workplace culture.
At The Fremont, an open-door policy helps team members feel comfortable sharing feedback, questions, and concerns. It also supports a culture where employees know their voices matter.
The community actively shows appreciation by recognizing employees on special days. These include Culinarians Day, Nurses Week, and Maintenance Appreciation Day. Moments like these help team members feel noticed and valued.
Teamwork also plays an important role in workplace culture. By helping where needed, team members can create a more cohesive team and a friendly atmosphere. That support strengthens connection across departments and encourages everyone to work together.
Collecting feedback is only the first step. The real impact comes from taking action. Regular one-on-one conversations give team members a place to share their thoughts.
The annual Great Place to Work® Survey also provides helpful insight. By reviewing those results and following up consistently, we can better understand what employees need. We can also turn feedback into meaningful improvements.
I believe transparency builds trust. Even when every suggestion cannot be implemented, communication matters. It is important to explain the “why” behind decisions and speak openly with the team.
This time of year is when we begin planning for our 2027 Business Plan. I am excited to use employee feedback to help shape that plan. Their ideas will help us continue going far together as a team in 2027.
Every suggestion, concern, and idea is an opportunity to improve. Feedback helps us strengthen our workplace, support retention, and better serve our residents and team members.
As Business Office Director at The Fremont Senior Living, my goal is simple: Listen intentionally. Respond thoughtfully. Act consistently.
The Fremont Senior Living in Springfield, MO, offers senior villas, independent senior apartments, assisted living, and memory care with a variety of services and a range of floor plan options. Amenities include restaurant dining, 24-hour bistro, concierge service, housekeeping, events and entertainment, personal care, transportation services, and more. Centrally located near Cox Medical Center South with convenient access to major shopping centers, including Bill and Stewart Golf Course, Horton Smith, River Cut Golf Course, Battlefield Mall, Fantastic Caverns, Springfield Botanical Gardens at Nathanael Greene/Close Memorial Park, Wonders of Wildlife National Museum and Aquarium, and Wilson’s Creek National Battlefield.
The Fremont Senior Living serves and employs individuals of all faiths, regardless of race, color, gender, sexual orientation, national origin, age or handicap, except as limited by state and federal law.
